Workbook content

• Introduction
• Workbook 1 and 2: Refresher

Section 1 Theoretical background

• 1. Behaviours that challenge us
• 2. Physical needs and physical health
• 3. Psychological and social needs
• 4. Influence of Personality
• 5. Neurological impairment
• 6. Delirium, hallucinations and delusions
• 7. Impact of the environment

Section 2 Practical solutions

• 8. Focus on excessive walking (wandering)
• 9. Focus on aggression
• 10. Focus on vocally disruptive behaviour
• 11. Focus on repetitive behaviour
• 12. Focus on sexual expression

Section 3 General ways of supporting

• 13. Communication
• 14. Life history
• 15. Environment
• 16. Observation tools
• 17. Validation Therapy
• 18. Working with families and friends
• 19. Medication
• 20. Quiz
• Feedback

Bitesize learning

This workbook is supported by the following PowerPoint presentations:

• Behaviours that challenge us: part 1 (MS PowerPoint 1.3MB)
• Behaviours that challenge us: part 2 (MS PowerPoint 944KB)

Printable version

• Workbook 3 Behaviours That Challenge Us

Learning library

We have created a library of useful learning resources to accompany the workbook.

These resources provide you with access to further learning opportunites to enhance your dementia awareness.

Learning outcomes

By completing this workbook you will:

• identify behaviours that challenge (in relation to people with dementia);
• consider how a person with dementia will be affected by;
  • physical needs and physical health
  • psychological needs
  • neurological impairment
  • personality
  • the environment and
  • what happens during an interaction
• gain an understanding of how your communication approach will impact on behaviours that challenge;
• gain knowledge about emotional behaviour and the brain;
• consider what might cause specific behaviours and what might help the person with dementia;
• consider a range of other methods to help reduce difficult situations.

Dementia gateway

The dementia e-learning programme, produced by the Social Care Institute for Excellence, is suitable for care staff and family carers. SCIE’s dementia gateway provides practical tips, tools and activities that will help you with your daily work.