The model throws up a number of overlapping issues; however, key messages for future service design and delivery have emerged.
These include:
- Recognise the dementia journey, and work sensitively, proactively and preventatively to help pre-empt and manage crises.
- Deliver personalised, co-ordinated care that focuses on the unique person, and design services around person-centred outcomes.
- Work together with people living with dementia, including carers, recognising their needs and assets.
- Manage the range of issues associated with dementia – not just ‘mental health’; social engagement is critical. Make sure services and opportunities are joined up.
- Provide services predominantly in the community, led by primary care.
- Specify the role of specialist services and treatment, promoting therapies, rethinking the role of inpatient care and reducing reliance on medication.